Events highlights
Local
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The New Era of Hospitality Metrics for General Managers
Performance measurement is a must for any organization but tracking the right metrics matters. It seems that the old metrics used by the hotels are being replaced by new generation of hospitality metrics due to the influence of technology. Mews report (Jan, 2025) suggests thought provoking new metrics for the hotels to track.
Luxury Travelers Redefine Wellness in 2025
Based on the survey of 800 affluent travelers across six countries: the UK, US, France, China, UAE, and Saudi Arabia by International Luxury Travel Market (ILTM), one-size-fits-all spa retreats seem obsolete as striking 84% of affluent individuals are expecting wellness services to be transformative and tailored to their unique health goals.
International
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